Differences

This shows you the differences between two versions of the page.

Link to this comparison view

merchant:existing_merchant:selfcare_system:settings:e-mail_alerts [2017/02/17 14:56]
merchant:existing_merchant:selfcare_system:settings:e-mail_alerts [2022/10/07 14:38] (current)
Line 1: Line 1:
 +====== E-mail Alerts ======
 +
 +%CompanyName provide the ability for merchants to be notified when specific events occur in their payment processing system. You can find "​**E-Mail Alerts**"​ section under the **SETTINGS** tab in the %SelfCare.
 +Select **Email Alerts** from the drop down box.
 +\\
 +\\
 +This notification can be sent in the form of an email, an SMS message, or both.
 +\\
 +\\
 +Each event can be triggered by choosing a monetary amount qualifier. For example, if the merchant wishes to be notified each time one of their system operators refunds a transaction for more than €1000 then select the ‘Sale Refunded’ event, choose ‘Greater than’ and enter 1000 in the value column.
 +\\
 +\\
 +Sample **E-mail Alerts** window:
 +%email_alerts_image
 +\\
 +Alerts can be sent for email notification based on **current value** thresholds (less than/​greater than the value entered) for each of the following:
 +\\
 +\\
 +**Daily Net Sales** - Choose this option if you wish to be notified daily of your processing totals. These totals are broken down into Net Total, Net Sales, Net Voids and Net Refunds.
 +\\
 +\\
 +**Sale Approval** - Choose this option if you wish to be notified each time a sale is approved.
 +\\
 +\\
 +**Sale Decline** - Choose this option if you wish to be notified each time a sale is declined.
 +\\
 +\\
 +**Sale Pended** - Choose this option if you wish to be notified each time a sale is pended by the system or when an operator manually pends a transaction.
 +\\
 +\\
 +**Sale Voided** - Choose this option if you wish to be notified each time a sale is pended by a system operator.
 +\\
 +\\
 +**Sale Refunded** - Choose this option if you wish to be notified each time a sale is refunded by a system operator.
 +\\
 +\\
 + 
 +Please note that the alert can be turned **On/Off** at any time. Simply un-check the box if you want to to turn off the alert.  ​
 +When data entry is complete, select **Update Email Alerts**.
  
Except where otherwise noted, content on this wiki is licensed under the following license: CC Attribution-Share Alike 4.0 International