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merchant:existing_merchant:selfcare_system:settings:e-mail_alerts [2017/02/17 14:56] (current)
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 +====== E-mail Alerts ======
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 +%CompanyName provide the ability for merchants to be notified when specific events occur in their payment processing system. You can find "​**E-Mail Alerts**"​ section under the **SETTINGS** tab in the %SelfCare.
 +Select **Email Alerts** from the drop down box.
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 +This notification can be sent in the form of an email, an SMS message, or both.
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 +Each event can be triggered by choosing a monetary amount qualifier. For example, if the merchant wishes to be notified each time one of their system operators refunds a transaction for more than €1000 then select the ‘Sale Refunded’ event, choose ‘Greater than’ and enter 1000 in the value column.
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 +Sample **E-mail Alerts** window:
 +%email_alerts_image
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 +Alerts can be sent for email notification based on **current value** thresholds (less than/​greater than the value entered) for each of the following:
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 +**Daily Net Sales** - Choose this option if you wish to be notified daily of your processing totals. These totals are broken down into Net Total, Net Sales, Net Voids and Net Refunds.
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 +**Sale Approval** - Choose this option if you wish to be notified each time a sale is approved.
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 +**Sale Decline** - Choose this option if you wish to be notified each time a sale is declined.
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 +**Sale Pended** - Choose this option if you wish to be notified each time a sale is pended by the system or when an operator manually pends a transaction.
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 +**Sale Voided** - Choose this option if you wish to be notified each time a sale is pended by a system operator.
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 +**Sale Refunded** - Choose this option if you wish to be notified each time a sale is refunded by a system operator.
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 +Please note that the alert can be turned **On/Off** at any time. Simply un-check the box if you want to to turn off the alert.  ​
 +When data entry is complete, select **Update Email Alerts**.
  
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