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merchant:existing_merchant:selfcare_system:settings:sms_alerts [2017/02/17 13:13]
127.0.0.1 external edit
merchant:existing_merchant:selfcare_system:settings:sms_alerts [2018/04/24 12:01] (current)
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 +~~TOC~~
 +
 +====== SMS Alerts ======
 +
 +%CompanyName provide the ability for merchants to be notified when specific events occur in their payment processing system. You can find "**SMS Alerts**"​ section under the **SETTINGS** tab in the %SelfCare.
 +This notification can be in the form of an eMail, an SMS message, or both.
 +
 +Select **SMS Alerts** from the drop down box.
 +
 + 
 +Each event can be triggered by choosing a monetary amount qualifier. For example, if the merchant wishes to be notified each time one of their system operators refunds a transaction for more than €1000 then select the ‘Sale Refunded’ event, choose ‘Greater than’ and enter 1000 in the value column.
 +
 +Sample **SMS Alerts** window:
 +%settings_sms_alert
 +
 +Alerts can by sent for SMS notification based on current value thresholds (less than/​greater than the value entered) for each of the following:
 +
 +**Daily Net Sales** - Choose this option if you wish to be notified daily of your processing totals. These totals are broken down into Net Total, Net Sales, Net Voids and Net Refunds.
 +
 +**Sale Approval** - Choose this option if you wish to be notified each time a sale is approved.
 +
 +**Sale Decline** - Choose this option if you wish to be notified each time a sale is declined.
 +
 +**Sale Pended** - Choose this option if you wish to be notified each time a sale is pended by the system or when an operator manually pends a transaction.
 +
 +**Sale Voided** - Choose this option if you wish to be notified each time a sale is pended by a system operator.
 +
 +**Sale Refunded** - Choose this option if you wish to be notified each time a sale is refunded by a system operator.
 +
 +Enter a phone number capable of receiving SMS/text notification. ​ Note that the alert can be turned On/Off at any time.  When data entry is complete, select **Update SMS Alerts**.
  
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